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Privacy policy
In May 2018, the General Data Protection Regulations (GDPR) were introduced to give you greater control over the collection and use of your personal data. It’s good news for Customers, higher privacy standards and an end to unwanted emails.
At Hadley Paper Goods your privacy has always been important to us and we are committed to ensuring that your data is protected and stored securely.
Our Privacy Policy sets out how we use and protect any information that may be collected about you when you visit our website or subscribe to our mailing list and it explains how you can manage this information.
Types of information we collect:
Cookies
When you visit our website a small amount of data is collected and saved by the web browser you are using – these are collectively called called Cookies and can take the form of cookies, tags or pixels. They allow us to give you the best browsing experience and help us to understand which parts of the site you find most interesting, as well as recognising you each time you visit our site. We do not pass your data onto any other organisations.
When you visit our website a small amount of data is collected and saved by the web browser you are using – these are collectively called called Cookies and can take the form of cookies, tags or pixels. They allow us to give you the best browsing experience and help us to understand which parts of the site you find most interesting, as well as recognising you each time you visit our site. We do not pass your data onto any other organisations.
Most web browsers allow you to view and manage cookies in the browser preferences, usually within the ‘Security’ or ‘Privacy’ section of the browser. This allows you to delete some or all of the cookies or block cookies from being created entirely.
Please note that by deleting cookies or disabling future cookies you may not be able to access certain areas or features of our site.
For further details on cookies, please visit the website All About Cookies where you can find comprehensive information on Cookies.
Google Analytics
When someone visits www.hadleypapergoods.co.uk, google analytics collects standard internet log information and details of visitor behaviour i.e. country where you’re visiting from, which web pages you found most interesting. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
Social Channels
We use cookies and pixels provided by Meta. These Cookies operate in different ways, they enable us to measure, optimise and build audiences for advertising campaigns, essential to ensure our content is reaching the appropriate audience.
Your use of third party websites and platforms such as Instagram and Facebook, and the privacy practices of these platforms, are governed by separate terms, conditions and policies for which we are not responsible. You should review the terms, conditions and policies of your social channels where you will find more details on how information about you is used on their platforms and how you can set your privacy preferences. You can manage cookies in the browser preferences, usually within the ‘Security’ or ‘Privacy’ section which allows you to edit your preferences or block cookies from being created entirely.
Subscribing to our mailing list
If you’re on our mailing list it’s because you’ve clicked a button to say you’d like to subscribe to receive news and offers from us. We do not share your email address with anyone else.
If you’re on our mailing list it’s because you’ve clicked a button to say you’d like to subscribe to receive news and offers from us. We do not share your email address with anyone else.
If you don’t want to continue to receive our emails, you can unsubscribe at any time by clicking on the ‘unsubscribe’ link at the bottom of our emails or by sending an email directly to us at info@hadleypapergoods.co.uk
When you sign up online, the information goes directly to our subscription list. When we want to send you news and offers, we use a secure service provider to send news on our behalf.
Buying a product from us
The order information we collect is stored securely and only used for the purpose of getting you the correct items as quickly and efficiently as possible.
The order information we collect is stored securely and only used for the purpose of getting you the correct items as quickly and efficiently as possible.
We collect the following information:
• Name
• Postal Address and if different, the billing address.
• Email Address
• Contact Phone Number (Optional)
• Purchase Information
We have listed below the processes of partner services like Royal Mail and Paypal that we use to fulfil your order. They all comply with the new data protection regulations, so you can rest assured that your information is private and secure at all times. You should note that we do not have any control over these organisations and we would advise you look at their privacy statements if you’d like further information, these are listed below.
• Name
• Postal Address and if different, the billing address.
• Email Address
• Contact Phone Number (Optional)
• Purchase Information
We have listed below the processes of partner services like Royal Mail and Paypal that we use to fulfil your order. They all comply with the new data protection regulations, so you can rest assured that your information is private and secure at all times. You should note that we do not have any control over these organisations and we would advise you look at their privacy statements if you’d like further information, these are listed below.
Shopify and Paypal
Shopify is a world class e-commerce platform and it’s the one we use at www.hadleypapergoods.co.uk. When you place an order with us your payment is processed by Shopify Payments or if you’ve selected to pay by Paypal then ‘Paypal Pro’ securely receives your payment.
For more information about Shopify’s GDPR compliance and privacy policy please visit their website: https://www.shopify.com/legal/privacy
For more information about Paypal’s GDPR compliance and privacy policy please visit their website: https://www.paypal.com/en/webapps/mpp/ua/privacy-full
Access to your personal information
You are entitled to view, amend, or delete the personal information that we hold. Please email your request to our data compliance manager Jo Waterhouse on info@hadleypapergoods.co.uk
We will respond to your request within 30 days.
You are entitled to view, amend, or delete the personal information that we hold. Please email your request to our data compliance manager Jo Waterhouse on info@hadleypapergoods.co.uk
We will respond to your request within 30 days.
Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Jo Waterhouse info@hadleypapergoods.co.uk
Cookies Necessary for the Functioning of the Store
| Name | Function |
|---|---|
| _ab | Used in connection with access to admin. |
| _secure_session_id | Used in connection with navigation through a storefront. |
| cart | Used in connection with shopping cart. |
| cart_sig | Used in connection with checkout. |
| cart_ts | Used in connection with checkout. |
| checkout_token | Used in connection with checkout. |
| secret | Used in connection with checkout. |
| secure_customer_sig | Used in connection with customer login. |
| storefront_digest | Used in connection with customer login. |
| _shopify_u | Used to facilitate updating customer account information. |
Reporting and Analytics
| Name | Function |
|---|---|
| _tracking_consent | Tracking preferences. |
| _landing_page | Track landing pages |
| _orig_referrer | Track landing pages |
| _s | Shopify analytics. |
| _shopify_s | Shopify analytics. |
| _shopify_sa_p | Shopify analytics relating to marketing & referrals. |
| _shopify_sa_t | Shopify analytics relating to marketing & referrals. |
| _shopify_y | Shopify analytics. |
| _y | Shopify analytics. |
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email address] or by mail using the details provided below:
43 Denys Road, Totnes TQ9 5TL, United Kingdom
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: [ADD CONTACT INFORMATION OR WEBSITE FOR THE DATA PROTECTION AUTHORITY IN YOUR JURISDICTION. FOR EXAMPLE: https://ico.org.uk/make-a-complaint/]